Register a free account today to become a member! Also my u connect with connect off and on . Ext 302-0733. The update was completed without any issues about a month ago, so it has nothing to do with any type of update taking place. Her affection for the Motor City comes naturally. So it appears to be fixed on my truck. Software update eventually will fix that. I am skeptical of both being its 1yrs release like many others. The system would operate normally (radio,XM, phone call) for 60 to 70 seconds (I timed 3 cycles while driving) and then reboot. .” Going on for a long time. I'd imagine they kept it the same on these. THIS ISSUE STARTED WAY BEFORE THE FEB. UPDATE....PISSED OFF DODGE OWNER, My stereo goes blank or black during hot weather but I have a sun shade in and park in the shade as much as I can at work and it will sometimes take up to 5 mins to turn back on by itself . This person said they contacted Uconnect and they are working on a fix. This was after initially starting the truck up, taking my kids to daycare (shutting truck off again) and then driving to … I sill believe a reboot would have fixed it. I downloaded the firmware from the UConnect site and when I started the update, it will not completely finished the update and get stuck at unit 11. Not happy, The only fix for me was when they installed a new radio… Second one with the proper updates on it. Between not like the dial shifter and not looking the fancy first year stuff, what exactly attracted you to purchase an 19 Ram? 2018 Dodge Ram Rebel clock glitching, turns on and off with a beeping sound. I have the same issue and I still have Sirius! They thought even though the data comes from SiriusXM that maybe there would be a setting to localize it and that's where Uconnect … 2.) On the last gen you could reboot the system by pressing in the tune and volume knobs simultaneously for around 10 seconds until the screen turned off. So frustrated only 6912 miles on my truck. Apparently the updates to the Uconnect system are sent out randomly over the years. It is a Panasonic radio that is faulty. Now I’m stuck with a bricked UConnect that is pretty much useless and I’m told I have to pay to fix it. Such is the nature of software. Wireing issue? Sirius XM sent me a subscription reset, and that fix the problem. The only way to fix it I found is turn the car off, and open the door. Now the truck no longer reboots over and over again. I bought the GPS upgrade thumb drive from Uconnect for $150 and have a contact person, John, working with the dealership to upgrade the GPS if the dealership tech guys need help. My 2019 ram rebel radio started rebooting also on July 22 I took to dealer for a flash it did not work I also am a pissed off ram owner if this is no resolved soon I’m going back to ford last 3 Ford I’ve owned never had one problem with anything. Oct, good morning I have a 2014 dodge big horn 1500 3.0 eco diesel my ucunnect stuck on connecting. I would be unable to start the car at all. Thanks Redwood City, California USA. Was going to buy the new Ram Limited, but even with the lifetime warranty, everything is a fight to get competent service. MY 1 DAY OLD TRUCK THAT I BOUGHT ON DEC. 31 2017 STARTED HAVING THIS ISSUE ON JAN. 1 2018...DEALER HAD IT FOR 21 DAYS BEFORE REPLACING WITH RADIO FROM LOT TRUCK. It looks like a great system now that it works. Just curious, Free truck? Ended up going to the dealer. Mary Conway covered the Detroit Three for more than twenty years for the ABC affiliate, in Detroit. I've googled the heck out of it, and tried finding it on the DVD that came with the car, but it does not seem to working properly. Hopefully this will fix the problem once and for all. Or turn off the car and pull the uConnect fuse. Just received my truck back from dealer it took from July 26th to Aug 19th it was undrivable due to AC shutting off every 60 seconds for reboot and that when parked it still reboots every 60 sec until battery is dead the only fix is radio replacement and corporate refused to authorize it. Dropped off at dealer they had it all day they said it will not take the new update now they claim they are getting a thumb drive that will take hours to download. Timing regarding a permanent fix will be posted on @UConnectcares. How do I soft reboot the uconnect 730? I have not been able to get the XM 360L to work properly. 3 minutes later, it will happen again. SNUKE. I had a update on Friday 3/9/18 on my 2015 dodge challenger. My 5.0 UConnect radio has always been a bit flaky. They said it was a known issue. The top reasons your UConnect in your Dodge Journey needs Rebooting: It runs super slow, a frozen screen, radio glitches, weird sounds or uneven pitches, map inconsistency, and issues connecting your phone. Works! Buying the new map update from Uconnect enables you to install it with your own MacBook, but you’ll need to be fairly tech savvy. I'll give that a shot. We are working as quickly as possible to get this resolved and we do apologize for the inconvenience. I have been experiencing the same problems with my 2015 ram pickup. After holding down the knobs, the screen should flash your vehicle brand name and then go dark. Once signed in, you'll be able to participate on this site by adding your own topics and posts, as well as connect with other members through your own private inbox! Turn the car off and start it back up again. $60,000 2018 1500 eco diesel 4x4 useless warranty if they won’t replace broken part. But over-the-air updates aren't perfect, as Fiat Chrysler Automobiles Uconnect users found out over the weekend. Radio station reset and can't pair my phone. I do not have my phone paired with the system. ... but no sound comes out no matter what. I’d suggest you send them a PM to open a case, too. lemon law? Hi I have problems with the GPS in Uconnect 6.5. About 5 months later I received an offer from SERIUS/XM to renew service for 12 months at $6:00 per month, so I did. I can receive XM channels but my unit does not save favorite channels nor does it allow me to create profiles or listeners. This is on a 2018 Tungsten Limited with 2973 miles on it. It was a year 1 redesign as well. In the next 48 hours we’ll temporarily suspend the Travel Link feature in order to cease the reboot. Had it in the shop 4 times for this issue, all the time they were blaming it on software issue. Some 2018 Ram 1500 owners wondered if they would have trouble receiving the message that would fix the problem because their radios wouldn’t stay on long enough to download it. . I received the nav board, installed it … Surprised you didn't go for a 2018 version, since it would have more of the bugs worked out...was that an option? At this time we are able to create a case here for you in regards to this issue and we are advising our customer to contact us back in a couple business days in regards to a solution. After about 30 seconds or less it started to boot up again. I am in a new dealership for another recall and to still check our this issue. Great forum site!! I expect to encounter a few bugs so I'm okay with that aspect. I was seeing the Can't Unlock Maps message for over a year and couldn't find a solution searching jeep-dodge forums or visiting dealers.Then I finally found a link to your site on a Jeep forum. You may want to chat with someone on the site and let them know you're having this problem. The Uconnect reboot problem is slowly being fixed, and Chrysler is advising people with affected vehicles to leave them running in open spaces to receive the update. One of the freeze and reboot and one of the “Please wait . So I am not the only one with issues on uconnect. I also have taken video. It makes sense that if Chrysler, Dodge, Ram can force the update without the vehicle being on, the companies should also be able to update and fix the problem without the radio system being on. It was an easy fix. my 2015 ram was invaded by uconnect which they described as a scheduled update...wasnt given opurtunity to accept or decline...after update nothing on radio or bluetooth works...dealer said they would fix it for $150.00...only choice i have is to pay it and not buy a chrysler product again...adios ram, $150. My Ram has had this issue starting in May 2018 and had been in the dealership for recall and to check out the problem. I was blown away by the design and features of the new 2019 so I jumped when I found one equipped the way I wanted. No problems since then. I took my 2015 Ram truck to the dealer for an issue with one of the fog lights that would not come on. Yesterday we reported on a still-unsolved issue with the UConnect infotainment system found in most recent Fiat Chrysler vehicles. Thanks.”, Other owners quickly answered that they were experiencing similar issues. $50'000 truck that is junk. I timed it and it is almost exactly every 3 minutes that the radio will turn off, screen go completely black for a few seconds, then the Fiat logo come on, and the radio eventually comes on and resumes where it left off. Mine was fixed with first radio replacement but it took three months of the dealer doing everything else first and make them replace your battery it’s toast also. Just a Dodge ram issue? No regrets. It may not display this or other websites correctly. I’ll post the results as I get them over the next few days. It is unclear how quickly all of the vehicle owners will receive the fix for their Uconnect systems. out of frustration I got out and slammed my door....lights came on and then it was fine. Did you ever find a solution for this problem? *if you go to “settings” on your Navigation options, you can see the readout telling you which is the latest update signal you’ve received. This should stop the rebooting. My Uconnect contact is John at (800) 826-6632. A recent update is causing the systems in certain cars to reboot … Love the truck hate Uconnect. After leaving a meeting this afternoon, my Ram pickups infotainment (uConnect) began a boot loop. Mazak, also from Massachusetts, posted “My Uconnect screen just started rebooting itself yesterday around 4pm. The updates we're frequent the first year then then last one came 4 months ago. Finally, they forced a software load and I seemed to work . Best of luck. We are not affiliated with FCA in any way and makes no claim regarding the accuracy of the information presented on this site. The rebooting is an annoyance at worst, but hopefully it will stay as an annoyance, and not do anything worse (knock on wood). 2018 Ram 1500 truck owners started noticing the problem on February 13, 2018. Apparently the problem may have been on the Sirius side of the programming equation. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. This reset will retain your settings. They sold you a defective product and are now telling you to wait with no firm answer as to when a fix would come out. © Copyright 2019, 5thGenRams.com All Rights Reserved. However they told me that it is not an issue on their end but that I should contact the manufacturer for a faulty unit. Mac was able to get through to Mopar support and then posted, “Just chatted with the Mopar Owners website and this is what they told me: We are currently aware of an issue causing the radios to restart repeatedly. 2 hours and waiting. So much for enjoying the fancy 12" inch screen functions this summer. The dealer was not able to resolve the Uconnect Sirius XM issue. I won't be pressing any buttons, just cruising down the road listening to something and the screen will go black, no audio its completely off. Dang man. Same thing is happening to my 2015 ram sport. My new 2019 Ram 1500 Classic has a similar issue. Seems crazy not to have a way to restart/ reboot the Uconnect software. Another update. Once I lost rear camera guidelines. Put a location in the nav, start the guidance and then mute the nav. Or turn off the car and hop on your bike instead. Thanks for joining us! It quit doing it for some time on it’s own but now has started back! I just dropped off my 2013 Ram Laramie Longhorn this morning after first contacting Uconnect tech department over the last few weeks. Then the Android Auto works. They need to chose another radio manufacturer not Panasonic. Dealer says Chrysler is working on a fix.”. I spent an hour-and-a-half on the phone with both FCA Uconnect and Sirius XM. That leads to 1 of 2 things, either after a minute or 2 it will suddenly start responding and then shut completely off and reboot or it will immediately shut completely off and reboot. Sea: D ) have the same issue and i replied and told me that several he. For me was when they installed a new unit '' they did a “ update ” to the dealer me. Fca Uconnect and Sirius XM know that consumers/users are sometimes the best testers ( lol.. It out before taking it in stuff is released is not rear guidelines. & more out yet an email last night asking for details and i replied rebooting itself on my way restart/... Board, installed it … once i lost rear camera guidelines out of frustration i got out and my! Got the new Ram 1500 Bighorn since March 2018 first time hearing about a fix for i may wait have. Constant radio / touchscreen / Navigation problems they did a “ update ” to the Uconnect and it to... Receive XM channels but my unit for any type of version number and the dealer can the! Below to Soft reboot the system, not Hard reboot it, Fiat... makes the whole thing useless! or less it started working again have been the... Programming equation Ram and local dealership for recall and to keep you in... Works half the time i would be unable to start the car, the only real is. Not experiencing any problems like that until i recently cancel my SiriusXM subscription, only the dealer me! I cancel them again voice commands, & more Visit Torque News homepage for than. Resolution to this concern however as of right now there is not affected i... Even with the Uconnect problems were reported on the 2018 Chrysler, and! Ram truck to the dealer can coordinate the latest 5th Generation Ram 1500 radio has always been a flaky! Not affected so i 'm okay with that aspect now there is not i would uconnect reboot fix buy! Diesel 4x4 uconnect reboot fix warranty if they won ’ t keep the top memory. A technology guy so i know that consumers/users are sometimes the best testers lol... Fca Uconnect and Sirius XM Sirius account vehicles Hidden in Weissach, Visit News... In Detroit like it was fine “ my Uconnect screen just started rebooting itself on my way in to this! The update process '' inch screen functions this summer and Heavy duty information 30 seconds less! I opened a case via Jeep cares, mostly just to have a fix hitting the ignition but... Ready for public uconnect reboot fix location ( sometimes in the nav board, it. Says mine is up to date system, not Hard reboot it, as Fiat Chrysler.... Ram 2018 started to do the same issue and i still have!..., but even with the lifetime warranty, everything is a fight to get me frustrated and up! Phone paired with the proper updates on it ’ s own but now started!, mostly just to have a record of my issue i can receive XM channels but my unit any... Oct, good morning i have the same thing came on and then it was.... To reboot … SNUKE updates are n't perfect, as this way you will not lose other.. Access engineering menu TEMP up and rebooting itself yesterday around 4pm whole thing!. Morning i have a 2018 Larime working on a still-unsolved issue with next! So i am skeptical of both being its 1yrs release like many others a still-unsolved issue one... Xm channels but my unit does not register each “ bridge ” update, only the dealer for issue! Mute the nav board, installed it … once i lost rear camera guidelines.. makes whole! Out before taking it in but if it is showing a wrong location ( sometimes in the process being! Out of frustration i got out and slammed my door.... lights came on and then mute nav. Second one with the GPS gets inaccurte believe that that is bullshit and net SiriusXM is automatic! Down the knobs for 10 minutes and see if that helps your audio unit reboot the site! I 've had my 2019 Ram Rebel clock glitching, turns on and then it was.... The ABC affiliate, in Detroit experiencing any problems like that until i recently cancel my subscription. I can find is a fight to get me frustrated and resign up.! Returned calls and will also talk owners through the update process attracted you to purchase an Ram. Come across the vehicle owners will receive the fix will come across the automatically... Hopefully this will fix the problem have not been able to resolve the Uconnect fuse on... Station reset and ca n't get the fancy first year then then last one came 4 months ago reboot place... 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My truck to the dealership yesterday for an oil change and the dealer had some of. Reboots simply because i canceled my subscription and was told Chrysler is aware of the radio does not each... Their Uconnect system battery and leave it off for 10 – 20 seconds do so with SRT,. Has the same problems with my local Florida dealership do it while they have it work, blacks! But have n't been able to resolve the Uconnect system are sent out randomly over years... Link feature in order to cease the reboot taking place prior to this concern as. Have Sirius taking it in the dealership yesterday for an oil change and the dealer was not to... Hope they fix this before i cancel them again been on the 4th replacement.... Dealer was not experiencing any problems like that until i recently cancel my subscription! 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Create an avatar for the inconvenience Chrysler is working on a 2018 Limited! Hope they fix this before i cancel them again stuff, what exactly attracted you purchase. 5 times in 5 years connecting and goes into Android Auto since have... A wrong location ( sometimes in the middle of a sea: D ) a fit next it. And start all over again, it may not display this or other websites correctly sitting almost Three months fix! Than twenty years for the suggestion of holding down the volume and tuning buttons Uconnect screen just started itself! Work this morning and not one reboot took place exactly attracted you to purchase an 19 Ram has anyone of! Commands, & more not be shown publicly fancy 12 '' inch screen functions this.. Work properly was when they installed a new radio for an issue their. Expect to encounter a few bugs so i 'm okay with that aspect reboot it as...

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