Support informatique Unattended access is perfect for employees who work from home and need to access their office computer, MSPs who need to access their clients‘ computers and servers to provide support remotely, and IT support teams who need to remotely access their managed computers. Move up to Splashtop Enterprise to add SSO, End-User Access, Unattended Android, Remote Management, and more With Splashtop Enterprise you get the remote support features of SOS, plus features like: SSO / SAML INTEGRATION Voir la politique de confidentialité pour plus d'informations. Unattended access to Android available in Splashtop Remote Support Premium, Splashtop Enterprise, and Splashtop On-Prem. See the Privacy Policy for more information. Idéal pour les utilisateurs individuels, les petites équipes et les organisations / écoles entières. Splashtop SOS is designed for on-demand support by a licensed number of technicians. Having trouble using the app? Education And you won’t need the end-user to be present to remotely connect and get to work. Accès à distance sur site et logiciels d'assistance à distance. They use on-demand remote access to install and support their software. With Splashtop On-Prem, you can deploy Splashtop Streamer for Android to enable remote accessing to Android devices. Attended support (SOS) ATTENDED SUPPORT is a perfect solution for Service Desks and MSPs, and it provides the most convenient way for a technician to establish an ad-hoc remote session, without needing the end user to install any software or plug-in in the computer. iOS 11 Screen Sharing and Unattended Support Added to Splashtop SOS 2017/11/09. Nous utilisons des cookies pour nous assurer que nous vous offrons la meilleure expérience possible sur notre site web. Les étudiants pourront utiliser n'importe quelle application logicielle sur l'ordinateur distant, y compris des logiciels de montage vidéo, de conception graphique et de modélisation 3D. C. iOS. * How many unattended computers/devices will you be supporting? Must get the SOS+10 or SOS Unlimited package to get unattended access with Splashtop SOS. L'accès sans surveillance à Android est disponible dans les solutions Splashtop Remote Support Premium, Splashtop Enterprise et Splashtop On-Prem. Attended Access. With SOS+10 or SOS Unlimited packages, you can setup computers for unattended access so you can connect to them even when no one is at the computer. Both were working well until Tim decided he'd like to have unattended access to the office Macs from his MacBook Pro when he's away from the office. With the built-in SOS feature of Splashtop On-Prem system, your technicians can quickly support your users without a pre-deployed agent running on the user's computers. It is important to understand which will be your primary use case so you can make sure your getting the right solution. Let us help you right now! To access the information of your license, open Splashtop Gateway in a browser using the system owner's account, and go to System > License. Splashtop Remote Support gives users the tools to provide unattended support to their company’s or client’s computers. Launch the SOSapp. On-premise remote access and remote support software. Logiciel de support à distance pour l'informatique, le support et les services d'assistance. First Name * Last Name * Corporate Email * Company Name * Phone Number How many technicians will need remote access (concurrent users)? Unattended access & management. The Unattended Android Streamer is available with the Splashtop Remote Support Premium Plan and Splashtop Enterprise. Students will be able to use any software application on the remote computer, including video editing software, graphic design, and 3D modeling programs. Features: Unattended Support: Attended Support: Agent on remote computer: Splashtop Streamer needs to be deployed on the remote computer: Run Splashtop SOS to start an on-demand support, no installation needed: Admin privilege: Streamer runs as system service, so, it has admin privilege: Admin privilege can be elevated pre-session or during the session Get easy access to starting an SOS session. Pour obtenir un accès sans surveillance avec Splashtop SOS, vous devez vous procurer le forfait SOS+10 ou SOS Unlimited. Works with ServiceNow, Zendesk, Freshservice, Freshdesk, Autotask, Spiceworks Helpdesk, and Jira. Splashtop Inc. has announced the additions of iOS 11 (iPhone and iPad) remote screen viewing and unattended remote access to its Splashtop On-Demand Support (SOS) product line to extend the ability IT teams, MSPs and support professionals to remote access, view and support computers and mobile devices. Splashtop Streamer for Android supports zero touch deployment for unattended access, here are the instructions. We will respond within 12 hours or sooner. Sign up for a trial account. The support process is as intuitive and simple as: Technician … Very reliable and knows his stuff.” Anne R./Briarcliff (Westchester, NY) “Thanks a million – … Launch a remote connection to your office computer from the comfort of your own home or while on the go to easily access all your files and applications. Accès à distance aux ordinateurs pour les entreprises, les équipes et les particuliers. Unattended Access. Securely connect to your users computers and mobile devices with a simple session code or with unattended anytime access. Pre-requisites. You need have running Splashtop On-Prem deployment with unattended support granted in license; Android devices with Android 5.0 or up ; Setup and remote access. Vous pouvez assurer l'assistance à distance des ordinateurs gérés en dehors des heures de travail normales, avec un accès sans surveillance. For more information on connecting into Android devices, see this article. Must get the SOS+10 or SOS Unlimited package to get unattended access with Splashtop SOS. Une fois connecté, vous aurez l'impression d'être assis devant l'ordinateur tout en le contrôlant à distance en temps réel. Splashtop Inc. has announced the additions of iOS 11 (iPhone and iPad) remote screen viewing and unattended remote access to its Splashtop On-Demand Support (SOS) product line to extend the ability IT teams, MSPs, and support professionals to remote access, view and support computers and mobile devices. Si vous ne voyez pas l'option disponible pour passer à un plan SOS+ ordinateurs sans … Instead, the end user just downloads and launches a … Once connected, you’ll feel as if you were sitting in front of the computer while remotely controlling it in real time. When you want to end the support session, be sure to close the app and stop Broadcast or turn off AirPlay. All-in-one remote access and remote support solution for computer and devices. We use cookies to ensure that we give you the best experience on our website. Access your computers remotely, from any device, Attended and unattended remote support software, Remote support and endpoint management software. For combined remote access and remote support software across your business, organization, or educational institution. Solution tout-en-un d'accès et d'assistance à distance pour les ordinateurs et les appareils. Unattended remote access is available in the following Splashtop solutions. When you open the Business app (purple icon), you will see the computer in the list and can connect to it without using a 9-digit code. Contact Sales for Splashtop Enterprise. You can remotely support managed computers outside of regular work hours with unattended access. Pour en savoir plus sur les autres fonctions principales de Splashtop, notamment le transfert de fichiers, le réveil à distance sur le réseau local, l'impression à distance, et bien d'autres choses encore, consultez la page Fonctionnalités de Splashtop. L'accès à distance sans surveillance est disponible dans les solutions Splashtop suivantes. With Splashtop, you’ll get fast and reliable remote access software at the best value, with a best-in-class security infrastructure and tools such as two factor authentication and device verification. Requirements . Log in my.splashtop.com with team admin, and go to Management > Deployment, click Create … Splashtop SOS integrates with leading PSA ticketing and ITSM solutions including Autotask PSA, ServiceNow, Freshservice, Zendesk, Spiceworks Help Desk, and Jira. Install the Splashtop On-Demand Support (SOS) appfrom … Give the 9-digit number to your IT admin. SERVICE REQUEST. Entire organizations can enable employees to work from home with Splashtop. Splashtop Gateway 3.2.4 or higher; The license has privilege on attended support; Usage flow. Learn more about Splashtop’s other top features, including file transfer, remote wake-on-LAN, remote print, and more at Splashtop Features. Great for individual users, small teams, and entire organizations / schools. 1. Avec Splashtop, vous pouvez accéder à distance à des ordinateurs Windows, Mac et Linux sans surveillance depuis n'importe quel appareil Windows, Mac, iOS, Android ou Chromebook (vous pouvez même obtenir un accès sans surveillance à des appareils Android dans certains packages Splashtop) ! Splashtop Gateway web portal and its service must be activated by at least one authorized license (trial or paid) in order to function. With Splashtop, you can remotely access unattended Windows, Mac, and Linux computers from any Windows, Mac, iOS, Android, or Chromebook device (you can even get unattended access to Android devices in certain Splashtop packages)! Thank you for your interest in Splashtop Enterprise. Unattended support needs an agent, Splashtop Streamer, pre-deployed on the devices need to be support. We are currently working on it. Currently, Rosetta needs to be installed before installing the Splashtop SOS App. Working from home Saxon and his colleagues found Splashtop features … Unattended remote access means you can remotely access and take control of a remote computer or device at any time, even without a someone on the remote device. 1. The IT team uses Splashtop SOS Unlimited to support its customers’ Windows PCs. Allow your IT admin to access this Android device. It starts at $199 per technician per year, and more expensive plans include unattended … How do I set up the computers that I want to access remotely? B. Mac. Now we have supported a new feature to Splashtop Streamer to allow remote wake the device, and Splashtop Streamer will be online again to connect. Click hereto watch the setup tutorial. Remotely access your managed devices anytime for maintenance and support. Submit a request Remote support software for IT, support, and help desks. Your browser isn't supported, but you can still use a simplified version of this page instead. For MSPs and IT teams, Splashtop Remote Support products provide cost-effective packages for unattended remote access that include unlimited technicians, concurrent sessions, and devices to remote from. Note: If you use the "Easy Deployment package" with the code embedded, there is no need to include dcode in command … Splashtop On-Prem supports multi-licensing, which means you can apply two or more licenses with … Splashtop SOS was created for those looking to provide attended (or on-demand) support. FOR MANAGED SERVICE PROVIDERS Unattended support tool Splashtop Remote Support; FOR IT, SUPPORT, AND HELP DESKS Unattended and attended support tool Splashtop SOS; For Education Remote access and collaboration tools for effective distance and in-classroom learning; Splashtop Business Access Pricing. Windows. * Support remote wake up * Transcript of session actions in Chat * Revise system signature collecting page * Change "Splashtop on-demand support" to "Splashtop SOS" I had Splashtop Streamers installed on two Macs at my client's office: Tim's Mac Pro and Cheryl's iMac. Accédez à distance à vos appareils gérés à tout moment pour la maintenance et l'assistance. Learn more about SOS by contacting Splashtop Sales at 1-408-886-7177 or at … Choose Splashtop Business Access for … Splashtop Remote Support is an unattended remote support solution Includes: Unlimited technicians and concurrent sessions Splashtop Solutions that Include Unattended Remote Access Unattended remote access is available in the following Splashtop solutions. For remote supporting Android device in unattended manner with Splashtop Streamer, it will show offline if Android system enters Doze Mode, and make it impossible to support it. IT Support For helpdesk professionals and support teams, Splashtop SOS enables technicians to connect to clients’ Windows, Mac, iOS, or Android devices with a simple session code. Remote computer access for businesses, teams, and individuals. L'accès sans surveillance est parfait pour les employés qui travaillent à domicile et qui ont besoin d'accéder à leur ordinateur de bureau, les MSP qui ont besoin d'accéder aux ordinateurs et aux serveurs de leurs clients pour fournir une assistance à distance, et les équipes d'assistance informatique qui ont besoin d'accéder à distance à leurs ordinateurs gérés. Splashtop SOS is the best value remote support software solution for IT, support teams, and help desks. With the Splashtop SOS plug-in for Spiceworks Help Desk, you can connect to the user’s computer using a simple session code, right from within the Help Desk platform. Splashtop offre un accès à distance sans surveillance et une assistance complète pour le contrôle à distance de tous les appareils fonctionnant sous Android 8.0 et supérieur. Travailler à domicile Lancez une connexion à distance à votre ordinateur de bureau depuis le confort de votre domicile ou en déplacement pour accéder facilement à tous vos fichiers et applications. Start a Splashtop Remote Support Premium trial How to deploy the Splashtop Streamer for unattended access, How to setup unattended computers for SOS+ services. For customers who allow them to have unattended access, they deploy the Splashtop Streamer that allows them to log in without having to contact the customer for access. Please provide the information below so we can serve you better. Avec Splashtop, vous obtiendrez un logiciel d'accès à distance rapide et fiable au meilleur prix, avec une infrastructure de sécurité de pointe et des outils tels que l'authentification à deux facteurs et la vérification des appareils. Enable students to remote into a lab computer to support distance learning. Splashtop Streamer is able to run on Apple Silicon Mac, but there's an known issue for Apple Silicon devices: Streaming audio is not supported since the sound driver is not able to be installed. Remote Host ... C. Work Remote – Mac. Essayez nos produits gratuitement pendant, Accédez à vos ordinateurs à distance, depuis n'importe quel appareil, Pour les IT et les services d'aide technique, Logiciel d'assistance à distance assisté & non-assisté, Logiciel de téléassistance et de gestion des terminaux. Our two most popular solutions for MSPs, IT, and help desks are Splashtop Remote Support and Splashtop SOS. OPTION 1 – Splashtop (unattended) A. Splashtop Streamer: v3.5.5 or up; An MDM system compatible with Android for Work ; Step 1: Create deployment package in Splashtop management portal. Can't find what you're looking for? Connectez-vous sur my.splashtop.com, puis cliquez sur le menu de votre compte et sélectionnez "Abonnements", puis cliquez sur "changer de plan". Splashtop delivers the best value remote support solutions – bridging computers, smartphones, and tablets. OPTION 2 – Splashtop SOS (on-demand) A. Pour un accès à distance et un logiciel d'assistance à distance combinés dans votre entreprise, votre organisation ou votre établissement d'enseignement. Demandez-nous des informations sur Splashtop Enterprise, Comment déployer le Splashtop Streamer pour un accès non surveillé, Comment installer des ordinateurs sans surveillance pour les services SOS. Prerequisites. Learn more about Splashtop On-Prem Unattended Support. Unattended access to Android available in Splashtop Remote Support Premium, Splashtop Enterprise, and Splashtop On-Prem. Déployez Splashtop sur vos appareils Android contrôlés pour y accéder à distance à tout moment afin d'en assurer la maintenance et le support. Splashtop Expands Remote Access Integration with Autotask 2017/09/15. We are working with M1 hardware to … Remote computer access for businesses, teams, and individuals, Remote support software for IT, support, and help desks, Remote support and endpoint management software for MSPs, Remote learning computer access, support, and classroom screen sharing/mirroring, On-premise remote access and remote support solution, All-in-one remote access and remote support solution for computers and devices. Des organisations entières peuvent permettre à leurs employés de travailler à domicile grâce à Splashtop. SOS - passage de SOS Legacy ou Basic à SOS+unattended : Le processus est similaire à la mise à niveau du service d'assistance à distance. L'accès à distance sans surveillance signifie que vous pouvez accéder à distance et prendre le contrôle d'un ordinateur ou d'un appareil distant à tout moment, même sans qu'une personne ne soit présente sur l'appareil distant. Logiciel d'assistance à distance et de gestion des terminaux pour les MSP. Accès à distance aux ordinateurs pour les entreprises, les équipes et les particuliers, Logiciel de télé-assistance sur demande, pour les spécialistes d'aide informatique et les bureaux d'assistance, Logiciel de support à distance et de gestion des terminaux pour les MSP, Accès à distance à l'ordinateur, soutien et partage d'écran/miroir en classe, Solution d'accès et d'assistance à distance sur site, Solution tout-en-un d'accès et d'assistance à distance pour les ordinateurs et les appareils. Contact myComputerGuy 24 hours a day. HELP NOW “Great guy. Remote support and endpoint management software for MSPs. Splashtop remote desktop software is the best solution for remote working, remote lab access and remote support. Note: Deployable Streamer is a feature available only to Splashtop Business Access and Splashtop Remote Support users.Download your deployable Streamer by logging into my.splashtop.com and clicking on Management>Deployment.. To get set up, all you need to do is set up your Spiceworks Help Desk account, get a Splashtop SOS license, and download the free plug-in. … Steps for using SOS. Pour obtenir un accès sans surveillance avec Splashtop SOS, vous devez vous procurer le forfait SOS+10 ou SOS Unlimited. Splashtop On-Prem provides unattended support to ITs and technicians, with unattended support, technicians do not need to have remote user's interaction to do a remote support, this is very important for mass device management and support. Splashtop Announces Industry’s First Real-Time Visual Support Tool for iOS and Android Devices 2017/05/24. Le logiciel de bureau à distance Splashtop est la meilleure solution pour le travail à distance, l'accès aux laboratoires à distance et l'assistance à distance. Et vous n'aurez pas besoin de la présence de l'utilisateur final pour vous connecter à distance et vous mettre au travail. L'accès à distance sans surveillance est disponible dans les solutions Splashtop suivantes. Éducation Permettre aux étudiants de se connecter à distance à un ordinateur de laboratoire pour soutenir l'enseignement à distance. Splashtop Launches Mirroring360 Pro with Device Screen Mirroring and Windows Screen Sharing 2017/04/25. This is the attended support scenario.

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