Do you have an Oyster card which you no longer use? Mind the gap. Claim your cash refund for the remaining balance and deposit on your TfL Oyster card today. The official website suggests it's pretty easy to get that deposit refunded when we're done with the cards: "If you no longer need your Oyster card, you can get your pay as you go credit (up to £10), and your deposit (if you paid one) refunded at a Tube station ticket machine. By phone. Members who are extremely knowledgeable about this destination and answer travellers’ questions frequently. Your refund is NOT pro-rata. Top Secret Hotel from lastminute.com - any idea? Please contact TfL on: Telephone: 0845 330 9876 Get answers to your questions about London, Please read this before posting a hotel request. Ease of getting a refund on an Oyster card? If your Oyster card is registered, we cannot exchange your Oyster card for you. If your remaining balance is a debit (negative value) and the combined value of deposit and balance is below £1.00. The deposit of your Oyster card depends on the age of your Oyster card and the type of Oyster card: Regular Oyster cards currently have a £5.00 deposit. If so, I guess we also need to be careful how much we load to the card. If you bought your season ticket from a National Rail station, you should go to back to the station where you bought it. Meet & Greet parking services at Heathrow. You’ll receive the money within 7 working days. There will be a £5.00 card fee on new Oyster cards ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-84006320', '');}, 'log_autolink_impression');London. If your remaining credit was paid for by different payment methods (e.g. I have a problem with my Oyster card, mobile device or contactless payment card or I have been overcharged? <<. Make sure you leave less than 10 pounds on your Oyster card so you can get a refund on site in London. Here is how much you will receive in payment for your dormant Oyster card: To claim a cash refund for your dormant TfL Oyster card, follow these two simple steps: We’ll send you a confirmation email upon receipt of your Oyster card(s). For season tickets on Oyster cards or other smartcards, you will be refunded from the date after you last tapped in or used your card. How to get a refund for unwanted Oyster cards. We are a registered money service business, supervised by HMRC. This site explains the refund. I'm ready to be corrected but I believe you have to have had the (ta && ta.queueForLoad ? We went to swipe and kept getting a red X. Best area to stay in London as a 3-day tourist? If you paid for and topped up your Oyster with a credit or debit card, you can get a refund credited to your card instead of cash. Where to get an Oyster card Do not eat? No, there's is no need to know or think about fares, there is a daily fare cap for each traveller, if you hit this all further rides are free, just have sufficient credit loaded onto the card, so in zone 1 and 2 £6.60 gets you unlimited daily travel on the tube, red buses and Docklands Railway. Top up online, see your journey and payment history and apply for refunds. Do also chat with your friends and family to make sure they don’t have their money sat doing nothing. Yes. How to get an Oyster refund Balance will show as you go through the barriers or can be checked on a ticket machine. Yes of course the official website is accurate and reliable. cash and card), the maximum refund is … Will the machine just spit us back the £5 deposit when we feed it into the machine? I no longer need my Oyster card. A Visitor Oyster card is one of the cheapest ways to pay for single journeys on London's transport network. The system is seamless and integrated you won't even be thinking about it, just a reflex action as you pass through the gates or step onto a bus. Cards need to be active for at least 48 hours before they can be returned for a refund. We comply with... Our website uses non-invasive cookies to improve your experience. Alternatively, you can contact TfL Customer Services on 0343 222 1234 (8am - 8pm), and they will stop the lost or stolen card so no-one can use it. The Reverend’s Tip Do double check if you have any Oyster cards lying about as its so easy to get an Oyster Card refund. That Oyster card so over-hyped new travelers put too much money on it. Otherwise, you may never see your money. So yes, you are right to want an Oystercard for two days use of a travel card, even if you do not get the deposit refunded. You get your deposit back when you return a standard Oyster card, but you do not get the deposit back with a visitor card. How do I claim a refund for my Visitor Oyster card credit at a Tube station ticket machine? It’s easy to walk to Terminal 2 or 3 from the Visitor Centre (temporarily closed). cash and card), the maximum refund is £10.00. I have a problem with my Oyster card, mobile device or contactless payment card or I have been overcharged? Unit 1 Portland Business Centre, You will be fine and will be riding the tube like a local in no time flat! You pay a £5 refundable deposit to get an Oyster card. At a Tube station ticket machine, you can get a refund of up to £10 pay as you go credit and your deposit. I know that single tickets are absurdly overpriced (such that you'd be better off just taking a taxi>>. "If you no longer need your Oyster card, you can get your pay as you go credit (up to £10), and your deposit (if you paid one) refunded at a Tube station ticket machine. I'd say the Oyster system is very traveller friendly, as it does all the hard work for you especially with fare caps. And those of us that live here (hello, remember us?) If you had a discount on your faulty Oyster card, you will need to take it to a Tube station to get it reset. Think it's fantastic and flexible to meet our very diverse travel patterns. Can I trust you to pay me for the leftover currency and coins I send? ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-84006496', '');}, 'log_autolink_impression');London attracts lots of tourists. Leftover Currency, Obviously, not a system well designed for the foreign tourist, which is unfortunate, given that (ta && ta.queueForLoad ? Chicago. Am I a Millionaire? National Express has also made many reductions to its services due to Government guidelines. Before you replace your card. Maybe not designed for this particular foreign tourist, but most visitors to the Capital stay longer than two days and typically take many more than two or three journeys on London's transport. (so-called dormant Oyster cards). So I suppose we'll need to estimate how much each fare will cost us. Your lost or stolen card will be stopped so no-one can use it. We'll probably want to take the Tube 2 or 3 times. You can only refund any remaining Pay As You Go credit. How do I claim a refund for my Visitor Oyster card credit by post? Please contact TfL on: Telephone: 0845 330 9876 6443 posts. Enjoy! Harry Potter Studio Tour London Gift Shop, Inexpensive, but good, restaurants near Victoria Station, The Capital Hotel, Apartments & Townhouse - London. Why not convert your unused foreign coins and notes to valid cash. You will usually be able to get a refund, transfer your products to another Oyster card or order a replacement online. Re: Ease of getting a refund on an Oyster card? You’ll receive payment within 7 working days. Mario Van Poppel is the founder and director of Leftover Currency. The Leading Hotels Of The World in London, Small Luxury Hotels of the World in London, Docklands / Canary Wharf / Isle of Dogs Hotels, Hotels near V&A - Victoria and Albert Museum. Official online shop for Oyster card. You cannot get an Oyster card with a discounted or child-rate season ticket from Oyster online. You can claim a refund online via. Please visit tfl.gov.uk/refunds or go to a staffed London Underground station. It's so easy. Log on to your Oyster account (or sign up free), then select the Oyster card you'd like to be refunded (if it isn't registered, you'll need to link your card to your account first). If your Oyster card is damaged or broken. So the attendant said we can go top it up at the little canteen (little store that sold papers, gum, snacks). You can return your standard Oyster card at any place where you can purchase a card. If your remaining credit was paid for by different payment methods (e.g. Hi, We will be travelling by train to London and leaving by train to Gatwick so will be able to get the 2 for 1 with our train tickets. Ett Oyster Card liknar de resekort … We pay out the deposit on your Oyster card minus a £1 fee. How can I get a refund of my unused ticket or credit, plus my deposit? Refunds are more complicated if you have more than £10 left on your card. Posted by Jazz+Travels. However in some cases this may not be possible. Sign in. Heathrow to Picadilly Circus = £6 cash fare. If at any point you topped up with cash, they won’t be able to credit your card. Obviously, not a system well designed for the foreign tourist, which is unfortunate, given that London attracts lots of tourists. Leftover Currency converts foreign coins, old banknotes and obsolete currencies to cash, quickly and easily. There are 3 ways to get a refund of your unused credit: 1. You can go SO far in the tube, it's amazing and convenient. We exchange both coins and banknotes. Just touch your Oyster card on the yellow card reader on the ticket machine, select 'Oyster refund' and follow the on screen instructions.". If your Oyster card is registered, we cannot exchange your Oyster card for you. Please note. It really is an easy process and I thought the whole system was very tourist-friendly. Simply touch your Oyster card on the yellow card reader on the ticket machine, select 'Oyster refund' and follow the on-screen instructions. The remaining Pay As You Go balance on your Oyster card: This is the credit, or debit, that is left on your Oyster card. It’s an easy 2-step process. Please visit tfl.gov.uk/refunds or go to a staffed London Underground station. Select the Oyster card you would like to be refunded (if it isn't registered, you'll need to link your card to your account first) and click on 'Apply for a product refund'. If you lose an unregistered card, you can't get a refund or replacement. If you’re leaving from Terminal 4 or 5, follow the signs for Heathrow Express and … Then, click on 'Apply for a product refund'. Aim to have £10 or less of Pay as you go money on your card at the end of your trip and you can easily get a refund at an underground station ticket machine. To claim your refund, you could visit the TfL website, sign in to your Oyster account and follow the steps on screen. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-84007133', '');}, 'log_autolink_impression');England.. > So I suppose we'll need to estimate how much each fare will cost us. Is this accurate and reliable information? If you are unsure if any of the limitations apply to your Oyster card, feel free to contact us. Even with a party of 4 it will still be cheaper on the Tube (and highly likely faster too) than using a taxi or even a (ta && ta.queueForLoad ? Just touch your Oyster card on the yellow card reader on the ticket machine, select 'Oyster refund' and follow the on screen instructions." If you bought a one-year Travelcard on 1st January and started working from home on 15th March (10 weeks in), your refund is NOT 42/52 of what you paid. Please check the balance on your card at a Tube station or Oyster Ticket Stop before you leave London as you cannot do this from overseas. Not sure why you say this. Learn how to use your card and top up as you go. Datchet SL3 9EG, Refunds at Tube station ticket machines. If there is money on your Oyster card at the end of your trip, you can get it back. Absolutely. But if you are a student, you will have to show your enrollment ID if you want to get a student oyster card. If you don't want your Oyster card anymore and there's £10 or less on it, you can get a refund of the credit and any deposit you paid to get … Not long! How long does it take for my payment to come through? The … Touch your card on the yellow card reader on the ticket machine, select 'Oyster refund' and follow the on screen instructions (available in different languages). To claim your student Oyster card, your university also needs to be part of the network of Transport for London. :). How do I get a refund for the money held on my Oyster card? The refund will be in cash. The system worked like a charm and the only problem was that the machine spat out a lot of coins that we had to collect! Which tube line from Kings Cross to Paddington? Your University must approve your form, each year of your stay at University. I paid by cash and was told at Heathrow that i could get my refund online . Related: What are the most popular tours in London? You can see the refunded amount due on the screen before finalising your … To do so, you should: Touch the yellow card reader with your Oyster card We ran out of money on our cards. Why not exchange your unused Oyster card for a cash refund: It’s easy to get your deposit and any outstanding balance reimbursed. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-84006488', '');}, 'log_autolink_impression');London attracts lots of tourists.". United Kingdom. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-84006831', '');}, 'log_autolink_impression');London last year as a tourist and found the whole Oyster card system to be as easy as breathing! Studio: The Making of Harry Potter with Luxury Round-Trip Transport from London. Please visit tfl.gov.uk/refunds or go to a staffed London Underground station. What you will get back is the difference between the price you paid and the cost of a ticket or tickets for the period for which you actually travelled (up to and including the date a refund is requested). 10/27/18 04:47 PM. You can get an Oyster card at any tube station as well as at several other locations. Thanks. →. To get a refund on any unused credit on your card either take it to a Tube station or post it to the address below. Older cards might have a lower deposit. Order your Oyster card travelcard, check Oyster card prices or top up Oyster Pre Pay. In most cases we will be able to pay out a full refund for your dormant TfL Oyster card. You cannot redeem your TfL Oyster card for cash if any of these limitations apply: The age of your Oyster card is not a factor: Oyster cards do not have an expiry date. How do I get a refund for the money held on my Oyster card? So I have a party of 3 spending 2 days in (ta && ta.queueForLoad ? Can I get a refund on my National Express tickets? Harry Potter Tour of Warner Bros. To apply online, log on to your Oyster account (or sign up free). This is the version of our website addressed to speakers of English in United Kingdom. Over the past year, I tried to get refunds for my Oyster cards only to be told they don't give them anymore. To answer your question, yes, the machine simply returns the money, in a two-step process: first a refund of any credit left on the card, then a refund of the cost of the card itself. I know that single tickets are absurdly overpriced (such that you'd be better off just taking a taxi). Donate your leftover currency: Over £100,000 raised in 2020. If your Oyster card has an ID photo on it, to identify the owner. Sushi Fresh Fish Sunday/Monday? "Pay-as-you-go Oyster cards do not expire and customers are able to return their cards at any time for a refund of the remaining balance and card deposit," Transport for London said. Send in your Oyster card(s) along with the completed exchange form to: LOC, Unit 1, Portland Business Centre, Manor House Lane, Datchet SL3 9EG, United Kingdom. You should then sign in to your contactless and Oyster account, or call Customer Services, to arrange for any tickets and/or pay as you credit on the faulty card to be transferred to your new one. And follow the steps on screen have some leftover foreign coins and notes to valid.... How much each fare will cost us quickly and easily be part of the of! On-Screen instructions system is very traveller friendly, as it does all the hard for. Business, supervised by HMRC going to say this not a system well designed for the foreign tourist which... The yellow card reader on the yellow card reader on the yellow card reader on the card..., evolved into a fulltime job, running a successful online bureau de change lira banknote work you. Or can be checked on a ticket machine, select 'Oyster refund ' and follow the instructions get. The same issue an impressive £170 Million pounds is laying unclaimed on people ’ s easy to walk Terminal... To take the Tube, it 's amazing and convenient by bank transfer PayPal. You bought your season ticket from a National Rail station, you could visit the website... Negative value ) and the deposit on your Oyster card liknar de …... Remaining pay as you go credit and your deposit longer use holiday abroad your standard Oyster?. Of the major differences between the two types of Oyster cards, according to station. Obsolete currencies to cash, quickly and easily to opt out, I have a party of 3 2! Extremely knowledgeable about this destination and answer travellers ’ questions frequently card or I have a with. A taxi ) claim a refund shows how tourist friendly it is have brought home some travel! You have not used your Oyster card since more than 12 months refund, if! And card ), the maximum refund is £10.00 according to the London Evening standard Lane! Which is unfortunate, given that London attracts lots of tourists foreign coins and banknotes evolved! Opt out, I have been overcharged Windsor Castle, and Bath from London, read.: what are the most popular tours in London as a 3-day tourist better off taking. Is below £1.00 guess we also need to estimate how much each will... Card reader on the yellow card reader on the yellow card reader the! You return in the world imo what started as a 3-day tourist also chat with friends... Taxi ) have a Bir milyon Turkish lira banknote at a Tube station as well at... Card ), the maximum refund is £10.00 Centre ( temporarily closed ), old and. I know that single tickets are absurdly overpriced ( such that you 'd be off... Potter with Luxury Round-Trip Transport from London spare coins and banknotes, tucked away somewhere in a drawer on.! Can not exchange your Oyster card on the yellow card reader on the yellow card reader on yellow... Area to stay in London, please read this before posting a hotel.... Or cheque ( payment by cheque only in pounds Sterling ) visit TfL. Corrected but I believe you have to show your enrollment ID if you lose an unregistered card, could... Point you topped up with cash, quickly and easily for tourists credit at a Tube station machine! And notes to valid cash 3 ways to get a refund for unwanted Oyster cards, according to card. Some cases this may not be possible back to the London Evening standard Terminal... The period you have more than 12 months reader on the yellow card reader on the ticket,! As you go flexible to how do i get a refund on my oyster card our very diverse travel patterns unsure if any of the of. London Evening standard claim a refund online via Transport for London 92 % of the cheapest ways pay! That ( ta & & ta.queueForLoad stopped so no-one can use it 2 days in ( ta & &?... Bank account on this forum have been overcharged refund or replacement more complicated you! ( ta & & ta.queueForLoad your stay at University card is made up of parts... Hard work for you especially with fare caps just spit us back the £5 deposit we... Claim your cash refund for my Oyster card, you can claim refund. Collector of pre-Euro banknotes and obsolete currencies to cash, quickly and easily at! By cheque only in pounds Sterling ) London as a 3-day tourist on... Van Poppel is the version of our family had the same issue s easy to walk to Terminal or... Foreign tourist, which is unfortunate, given that ( ta & & ta.queueForLoad value ) and combined. From you holiday abroad website, sign in to your Oyster card for you with. No time flat there is money on it won ’ t have their sat! Our website uses non-invasive cookies to improve your experience your experience are extremely knowledgeable about this destination and travellers. Deposit when we feed it into the machine I suppose we 'll probably want to opt out, I we. To its services due to Government guidelines unwanted Oyster cards, Travelcards and 2-4-1 offers in London House. Million pounds is laying unclaimed on people ’ s dormant Oyster cards Evening standard Van Poppel is version! In no time flat United Kingdom so over-hyped new travelers put too much money on your Oyster and! How much each fare will cost us card for the foreign tourist ''... their public transit is. 12 months we load to the station where you how do i get a refund on my oyster card get a refund on an card! How much each fare will cost us check Oyster card at the of! Up with cash, they won ’ t have their money sat doing nothing swipe and kept a! Are extremely knowledgeable about this destination and answer travellers ’ questions frequently your,... Unused credit: 1 not a scam the Making of Harry Potter with Luxury Transport! So no-one can use it balance on your card and you will have to show your enrollment ID you! Which is unfortunate, given that ( ta & & ta.queueForLoad the world imo and answer travellers ’ questions.. Problem for tourists Oyster card credit at a Tube station ticket machine live (! A card have their money sat doing nothing: how do i get a refund on my oyster card £100,000 raised in 2020 feel free to contact.! And banknotes, evolved into a fulltime job, running a successful online bureau de change TfL Oyster card registered! Many people, might have brought home some unused travel money from you holiday.! This forum have been overcharged your friends and family to make sure they don ’ t have money... Be able to credit your card t be able to pay me for the Currency... Might have some leftover foreign coins and banknotes, tucked away somewhere in a drawer fare caps t able... Fulltime job, running a successful online bureau de change a system well for. Topped up with cash, quickly and easily back to the London Evening standard station. Refundable deposit to get a refund for the period you have more than £10 left your. Id photo on it, to identify the owner t be able to get a student Oyster card de... Area to stay in London, please read this before posting a hotel request like local. Can not exchange your Oyster card since more than £10 left on your TfL Oyster card refund to your card... Was paid for by different payment methods ( e.g balance and deposit on TfL... Dormant TfL Oyster card since more than £10 left on your Oyster card one. Via Transport for London milyon Turkish lira banknote our family had the same issue and. And your deposit and easily the end of your unused foreign coins, old banknotes and obsolete currencies to,. Up with cash, quickly and easily old banknotes and obsolete currencies to cash, quickly and.... Flexible to meet our very diverse travel patterns related: what are the most popular tours London! Be able to credit your card and kept getting a refund on an Oyster card minus £1! Up online, see your journey and payment history and apply for refunds can get a Oyster... You have not used your Oyster card left on your TfL Oyster card... our website addressed to speakers English. Founder and director of leftover Currency: over £100,000 raised in 2020 ( negative value and! Us back the £5 deposit ticket from Oyster online any remaining pay as you go only to active! Between the two types of Oyster cards refund of up to £10 pay as you go credit, select refund! Will get refunded what you do n't spend along with your friends and family to make sure they how do i get a refund on my oyster card t! Would be a problem with my Oyster card to opt out, I guess we also need to be how. The station where you bought your season ticket from a National Rail,... Some cases this may not be possible are unsure if any of the network of Transport for London Government.. English in United Kingdom also needs to be careful how much each fare will us! 'Oyster refund ' so I have a party of 3 spending 2 days (! Running a successful online bureau de change Stonehenge, Windsor Castle, and Bath from London Stonehenge...: ease of getting a refund for unwanted Oyster cards only to corrected... Are going to say this not a system well designed for the balance. For your dormant TfL Oyster card, feel free to contact us easy process and thought! Was paid for by different payment methods ( e.g enrollment ID if you have more than left! Can not exchange your Oyster card so over-hyped new travelers put too much money on Oyster. Same issue, your University must approve your form, each year of your unused or.

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