Popular attractions Ventura Park Cancun and Petempich Bay are located nearby. We came away for my birthday and on the day were surprised on returning from the white sand beach to balloons and banners wishing me a happy birthday, a bubble bath run in our whirpool bath and a cake with a bottle of bubbles chilling next to it. The Hideaway at Royalton Riviera Cancun is a luxury, adult-only beach resort about a 45-minute drive south of Cancun. That means ten restaurants and 17 bars are up for grabs, plus seven pools and a spa. The staff at the Royalton consistently provided superb service at every opportunity. It seems as though Sunwing has created a mega resort with the hopes of attracting families, couples and partiers all to the same place. The resort could learn from other resorts and start making reservations The entertainment was plenty and the hideaway pool had it's selection of entertainment away from the kids (nice touch). The food at the restaurants was typical ofa 4* all inclusive in Mexico. These were just some of the highlights from my vacation. Hideaway at Royalton Riviera Cancun, Quintana Roo, Yucatan, Mexico. Dear kpski, Thank you very much for having chosen Royalton Riviera Cancun. The food tasted very good but is not the best you can get in Mexico ( I know cose I'm Mexican also)The service in the Restaurants and the bars is Fabulous !! The staff were so courteous and the food at all the restaurants was excellent! Select the right one it's a pain in the butt, but thanks to reviews in TripAdvisor that part gets easier so here its mine. The beach was beautiful. Exclusive to Hideaway Guests: Privileged access to exclusive pools, reserved beachfront areas and restaurants. We arrived early and were told our rooms were not ready yet but we could go about the resort and come back at 3 pm to get our room keys.We booked the hideaway because it is classified as an adult only section resort, however the hideaway and the royalton are all one resort. Stay at this 4.5-star luxury property in Puerto Morelos. Dear Cristal LThank you very much for your helpful review, firstly please accept our apologies for the areas that you fell short of expectations. Honestly, the beach was really not as bad as we thought it would be. Diamond Club: Hideaway At Royalton Riviera Cancun - See 6,458 traveller reviews, 6,681 photos, and cheap deals for Hideaway At Royalton Riviera Cancun at … Dear gillhunterThank you for choosing Hideaway at Royalton as host of such special celebration as it was your Honeymoon. The food is to die for, I really recommend going to Armadillo, it was our favorite. !A different Band every Day, all of them know how to put energy and how to make tourist to dance. Royalton Riviera Cancun Resort & Spa: Excellent stay in Hideaway with Diamond Club - See 14,666 traveler reviews, 13,801 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa at Tripadvisor. The resort itself is beautiful, modern, and very clean. I hope to have the opportunity to welcome you once more for a relaxing experience.Luxury RegardsFrancisco JorgeGeneral Director, This is the version of our website addressed to speakers of English in Canada. From the moment we set foot on the ground till the moment we left we were amazing. The Room services it's 5 out 10, it is very slow.The Casino it's just ok. Dear Louci AThank you for taking the time to leave a feedback about your stay at Hideaway at Royalton.For sure this is not the level of service we strive to provide to our guests and it is your feedback which allows us to fix the issues occurred.Trusting that you will give us another opportunity to welcoming you back to the Hideaway at Royalton in a not too distant future. There is a safe in the closet. Refreshing our...It was my first time visiting Mexico with my boyfriend & another couple. See 6,517 traveller reviews, 7,177 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #14 of 39 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. At Hideaway at Royalton Riviera Cancun All Inclusive -Adults Only you will find a tennis court. Nice touch that you are met with a glass of bubbly before you check in, no queuein checking in neither. The rooms are modern and exquisitely furnished with unbelievable beds to sink into after a long day. Refreshing our water on the hour, bringing us appetizers on the beach, evian face mists---you name it.The rooms were cleaned twice a day with turn down service. Stay at this 4.5-star luxury property in Puerto Morelos. Stay at this 4.5-star luxury property in Puerto Morelos. Ask JUAN MANUEL A about Royalton Riviera Cancun Resort & Spa, Ask kpski about Royalton Riviera Cancun Resort & Spa, Ask 998wendys about Royalton Riviera Cancun Resort & Spa, Ask Duskleaf about Royalton Riviera Cancun Resort & Spa, Hotels near Royalton Riviera Cancun Resort & Spa, Royalton Riviera Cancun Resort & Spa Rooms, Royalton Riviera Cancun Resort & Spa Pool, Adults Only and Adult Friendly Resorts Puerto Morelos, Puerto Morelos All Inclusive Beach Hotels, Puerto Morelos All Inclusive Family Resorts, Hotels near Galeria Arte Zissimo arte contemporano, Hotels near (PCM) Playa Del Carmen Airport, We compared the lowest prices from 5 websites, We compared the lowest prices from 7 websites, We compared the lowest prices from 8 websites. Royalton Riviera Cancun Resort & Spa Features. Thank you! Other facilities offered at the property include entertainment staff, a nightclub and a tour desk. The premium level of service at Hideaway features anticipatory service, exclusive á la carte restaurants and bar, in addition to a shimmering pool and pristine beach area for the sole use of Diamond Club™ guests. It honors us to receive such a compliment and encourages us to continue exceeding our clients’ expectations.Thank you for recommending Royalton Riviera Cancun. The food is to die for, I really recommend going to Armadillo, it was our favorite. I did the introduction to scuba diving activity, and it was a great ezperience, they have a very close coral reef and it's beatiful down there.We also did the snorkeling activity wich was a very nice thing to do, especially when your wife fears the open water.We also did the Sailboat excursion for 4 hrs. Star 1: The accommodations were fabulous! The whole resort was very very clean which is impressive considering how large the grounds are.I highly recommend this resort to anyone who is looking to get pampered & maybe pack on a few pounds (you wont want to stop eating thats for sure)Thank you again Marco, Pablo, Mercedes & MartinMore. No less than a dozen phone calls about room problems. I believe they simply DO NOT CARE. There is a separate area for those who are part of the hideaway to eat in at the resorts buffet. The absolute worst restaurant experiences I have ever encountered. Hideaway At Royalton Riviera Cancun: Diamond club at Hideaway Royalton - See 6,498 traveller reviews, 6,707 candid photos, and great deals for Hideaway At Royalton Riviera Cancun at Tripadvisor. I was completely blown away by the hotel. The only real difference between the regular Resort room and the Diamond Club room is the extra perks. It's based on a self-evaluation by the property. Diamond Club™ Receive an exclusive vacation experience with an upgrade to Diamond Club™. One of the friendliest and professional resorts ive visited. We have travelled to 6 all inclusive hotels. Review tags are currently only available for English language reviews. Hideaway At Royalton Riviera Cancun: Terrible Butler Service at Diamond Club - See 6,443 traveller reviews, 6,652 candid photos, and great deals for Puerto Morelos, Mexico, at … It pretty much reminded me of florida, there is some seaweed and the waters a little murky. The sports Bar it's as great as the other Bars. This is the first time that I was very happy with the food at an all inclusive. Discover genuine guest reviews for Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive along with the … We are delighted to acknowledge that you had such a pleasant stay, and we very much look forward to welcoming you back again.Luxury RegardsFrancisco JorgeGeneral Director. The food is to die for, I really recommend going to Armadillo, it was our favorite. Hideaway @ Royalton, a resort within a resort provides a 343-room boutique section exclusively for adults in a tranquil kids-free haven. Mercedes, the waiter at the Diamond Club is one of the nicest people I've actually ever met in my entire life. The hotel really has it all from a lobster dinner on the sand beach with a show, to a tapanyaki restaurant with onion volcanoes. HOWEVER, the butler service on the beach was on point. Rooms at Royalton Riviera are in three sections: the Resort, the Diamond Club and the adults-only Hideaway. Taxes and fees that are shown are estimates only. There is a separate area for those who are part of the hideaway to eat in at the resorts buffet. We had a swim up suite which was a lovely luxury to just walk out of the room into your own pool, and the all inclusive mini bar which isnt so mini with daily stocked full size bottles of whiskey, gin and of course tequila. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC, Jorge F, Director General at Hideaway At Royalton Riviera Cancun, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. I was completely blown away by the hotel. Now £187 on Tripadvisor: Hideaway At Royalton Riviera Cancun, Riviera Maya. Rooms are extremely clean staff is so approachable restaurants are a work of art.. all restaurants ask you upon arrival if you have any allergies and if so your table is ticketed and the chef will accommodate you.There is a Dr on site 24 hrs a day..staff is very helpful..Variety of activities.. great family section or for the more laid back couple Diamond club or adult section is a must.. all rooms are outfitted with hydro tubs and room service is the way to go if you want to beat the lineups at the buffet..the beach offers one KM long stretch of white sand beach.. no corals or rocks to disturb your view .. also wifi thruout the whole property not just lts to the lobby.. and dont miss out on the afternoon wine and cheese.. go to my facebook o see the album wendy sergeant godin. Hideaway At Royalton Riviera Cancun: Hideaway Diamond Club - Read 6,530 reviews, view 6,748 traveller photos, and find great deals for Hideaway At Royalton Riviera Cancun at Tripadvisor. We are looking forward to having you back soon, at Royalton Riviera Cancún.Luxury RegardsFrancisco JorgeGeneral Director. Our guests praise the restaurant and the helpful staff in our reviews. 16K likes. HIDEAWAY at Royalton Riviera Cancun ... Diamond Club Luxury Junior Suite 1 King Bed or 2 Queen Beds and comfortable double sofa bed. Altough ive singled out our butlers, the staff throughout the resort are happy and helpfull all day, everyday. The food is to die for, I really recommend going to Armadillo, it was our favorite. A 5 star rating for a truly 5 star resort. Hidden away in the riviera is an all-inclusive paradise. Zen and Opa being the favourites with the family. Enjoy free WiFi, free valet parking, and 2 outdoor pools. The Hideaway is a boutique retreat within the grounds of the Royalton Riviera Cancun. Our average wait time was about 45-1 hour for 2 people, which wasn't a big deal because you could go have a drink or a coffee to kill some time. This resort is 1.9 miles from Cancún-Tulum motorway and 11.2 miles from Cancún International Airport. Jose and dominguez were fantastic from the beggining, jose escorted us to our suite intially after a priorty check in at the diamond club lounge, and a guided tour of the facilities while taking us for an intial meal in 1 of 9 restaurants as we were quite late arriving. Altough ive singled out our butlers, the staff throughout the resort are happy and helpfull all day, everyday. Find the best deals on resorts, all inclusive packages, and cheap vacation packages. From the moment we arrived, to the moment we left, the staff was nothing but kind and helpful. I was completely blown away by the hotel. Hideaway Royalton Riviera Cancun – Hideaway Riviera Cancun All Inclusive - Call Toll Free: 1-888-774-0040 or Book Online. Diamond Club™ Vivez une expérience de vacances exclusive avec un surclassement au Diamond Club™. Stay away from this place. Diamond club at Hideaway Royalton: Hideaway At Royalton Riviera Cancun - See 6,498 traveller reviews, 6,707 photos, and cheap deals for Hideaway At Royalton Riviera Cancun at Tripadvisor. From the moment we set foot on the ground till the moment we left we were amazing. Hideaway At Royalton Riviera Cancun: Diamond Club Beach Butlers Made our Trip! It pretty much reminded me of florida, there is some seaweed and the waters a little murky. Please see our partners for more details. in Riviera Maya Rated 5 stars Housekeeping was fine. The premium level of service at Royalton features anticipatory service, exclusive á la carte restaurants and bar, in addition to a shimmering pool and pristine beach area for the sole use of Diamond Club™ guests. Hideaway at Royalton Riviera Cancun is ranked #104 among luxury hotels in Maya Riviera & The Yucatan by U.S. News & World Report. Please do not forget that we will be pleased to welcome you back at any time.Luxury RegardsFrancisco JorgeGeneral Director. Now £223 on Tripadvisor: Hideaway At Royalton Riviera Cancun, Riviera Maya. Hideaway At Royalton Riviera Cancun: Recent Trip to Hide Away Diamond Club - See 6,508 traveler reviews, 6,721 candid photos, and great deals for Hideaway At Royalton Riviera Cancun … Hideaway At Royalton Riviera Cancun: Diamond Club Beach Butlers Made our Trip! Hideaway At Royalton Riviera Cancun, Riviera Maya: See 6,530 traveller reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. See 6,534 traveller reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. I cant wait to come back and would not change a thing about our holiday. The variety of the restaurants was great (Steakhouse, Japanese, Mexican, Seafood, Mediterranean) and the food was excellent. Hideaway At Royalton Riviera Cancun: Vacances incroyables - consultez 6 465 avis de voyageurs, 6 688 photos, les meilleures offres et comparez les prix pour Hideaway At Royalton Riviera Cancun sur Tripadvisor. Aswell as cooled cans of bud, corona and soft drinks. The views were gorgeous and the room was well appointed with everything you need. The hunters restaurant with damien the waiter was another highlight, giving another show of hospitality above and beyond. Hideaway At Royalton Riviera Cancun: Diamond club member - See 6,476 traveler reviews, 6,695 candid photos, and great deals for Hideaway At Royalton Riviera Cancun at Tripadvisor. We loved Hunter (steak house) and ate there twice, Zen was great and entertaining but you need to line up at 3 pm to make a reservation. Enjoy free WiFi, free valet parking, and 2 outdoor pools. Refreshing our water on the hour, bringing us appetizers on the beach, evian face mists---you name it. Hideaway At Royalton Riviera Cancun: Hideaway Diamond Club - Read 6,530 reviews, view 6,748 traveller photos, and find great deals for Hideaway At Royalton Riviera Cancun at Tripadvisor. Hideaway At Royalton Riviera Cancun: Royalton, Hideaway Diamond Club - See 6,524 traveller reviews, 6,741 candid photos, and great deals for Hideaway At Royalton Riviera Cancun at Tripadvisor. Hideaway At Royalton Riviera Cancun: Wonderful Vacation, Diamond club is a joke - Read 6,533 reviews, view 6,748 traveller photos, and find great deals for Hideaway At Royalton Riviera Cancun at Tripadvisor. Dear Stephanie C, Thank you very much for your amazing review, it is a great pleasure to read your nice comment about the resort and how much you liked the excellent restaurant options you had the chance to dine in. Could not have asked for anything more. Guests with Diamond Club status receive extra perks like robes and slippers, an upgraded room service menu and butler service. Hideaway At Royalton Riviera Cancun: Diamond Club Beach Butlers Made our Trip! Would highly recommend! Popular attractions Ventura Park Cancun and Petempich Bay are located nearby. Enjoy free WiFi, free valet parking, and 2 outdoor pools. We came away for my birthday and on the day were surprised on returning from the white sand beach to balloons and banners wishing me a happy birthday, a bubble bath run in our whirpool bath and a cake with a bottle of bubbles chilling next to it. We were approached by time share sellers on day one. The resort is very gluten friendly with a large variety of things to eat. Reviews of Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. A week in paradise, a big thank you to all the staff at the Royalton and especially Jose/Dominguez.More, Dear Drew GWe heartily appreciate your taking the time to write such a detailed review on our resort Hideaway at Royalton. The hunters restaurant with damien the waiter was another highlight, giving another show of hospitality above and beyond. The Good: The hotel is modern, and the rooms are bright and spacious. Would be great if it could be offered at the beach bars as a snack. We hope you had a wonderful vacation enjoying of the great food service, and top class facilities. Book Hideaway At Royalton Riviera Cancun, Puerto Morelos on Tripadvisor: See 6,498 traveller reviews, 7,153 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #14 of 39 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. Enjoy free WiFi, free valet parking, and 2 outdoor pools. The hunters restaurant with damien the waiter was another highlight, giving another show of hospitality above and beyond. The rooms are fantastic, every spot was clean ( it better be since it's a new hotel) The Restaurants are Magnificent specially the greek and the main buffet are the most spectacular and well design restaurants I have ever been ( believe me I have been in lots of goods restaurants here in Toronto and Mexico like the 360° on the top of the CN Tower). Hideaway At Royalton Riviera Cancun: Hideaway Diamond Club - Read 6,502 reviews, view 6,707 photos, and find great deals for Hideaway At Royalton Riviera Cancun at Tripadvisor We travelled to the Hideaway the week of January 23-30. A week in paradise, a big thank you to all the staff at the Royalton and especially Jose/Dominguez. We had a butler service, Marco & Pablo who catered to all our needs. this was a fantastic decision, they took us to the beatiful and colourful turquese water of the Riviera.Beach Volleyball was great everyday, except for some idiots that doesn't know how to play for fun and not competition.Honestly, nothing to complain about our vacations where perfect. The booze it is the original and the good one. more. Our guests praise the restaurant and the helpful staff in our reviews. No seaweed, and the small amount that did wash up was cleaned by a large tractor. Honestly, the beach was really not as bad as we thought it would be. There is one lobby, with a small check in area for hideaway guests. Ask Stephanie C about Royalton Riviera Cancun Resort & Spa, Ask robert j about Royalton Riviera Cancun Resort & Spa. PLEASE order the Taco Salad & Nachos. Luxury RegardsFrancisco JorgeGeneral Manager. Jose and dominguez were fantastic from the beggining, jose escorted us to our suite intially after a priorty check in at the diamond club lounge, and a guided tour of the facilities while taking us for an intial meal in 1 of 9 restaurants as we were quite late arriving. Ok People, I'm one of those who spends days looking for a great resort to spend my vacations. Some guests said upgrading to the Diamond Club wasn't worth the expense The Hideaway is the adults-only section of the all-inclusive Royalton Riviera Cancun. Popular attractions Ventura Park Cancun and Petempich Bay are located nearby. Royalton is the One in the Mayan Riviera !! Romantically decorated Honeymoon Suite with 1 King Bed. No one in management has tried to rectify any of our issues, which believe me, there is not space enough to list. They have a soaker tub built for two and a massive shower with a rain head times two. We came away for my birthday and on the day were surprised on returning from the white sand beach to balloons and banners wishing me a happy birthday, a bubble bath run in our whirpool bath and a cake with a bottle of bubbles chilling next to it. Although it is a very large resort, I enjoyed that each area had a purpose - kids section, general guests, diamond club (upgraded), and hideaway (upgraded-adults only). We had a butler service, Marco & Pablo who catered to all our needs. We are delighted to know we were able to make your holiday memorable. The resort is very gluten friendly with a large variety of things to eat. Royalton Riviera Cancun Resort & Spa: Diamond Club upgrade - Questionable? PLEASE order the Taco Salad & Nachos. The resort is very gluten friendly with a large variety of things to eat. Plenty of space, no line ups, inspired decor, and all sorts of room types from two-story to swim-out suites. A pillow menu also adds to the perfect nights rest. We found ourselves eating very late (8:00-10:00pm) because there was a waiting list. We had a butler service, Marco & Pablo who catered to all our needs. And of course guests have full access to the entire Royalton Riviera Cancun.. ... Diamond Club Honeymoon Suite 1 King Bed. Good, but not wow. Lots of entertainment going on during the day and night but lots of quiet places to relax in. We were part of the Diamond Club at the Hideaway which is 18+. Hideaway pool was the place to be, Antonio was fabulous always hustling, that man runs around all day making sure you have all the drinks you need. Despite website … Rooms are very spacious and very clean in fact the cleaning staff were cleaning all night and through the night. jorgef576, Director General at Royalton Riviera Cancun Resort & Spa, responded to this review. Ask Drew G about Hideaway At Royalton Riviera Cancun, Ask Gillian H about Hideaway At Royalton Riviera Cancun, Ask Louci A about Hideaway At Royalton Riviera Cancun, Ask Karen P about Hideaway At Royalton Riviera Cancun, Ask Daniel D about Hideaway At Royalton Riviera Cancun, Ask Cristal L about Hideaway At Royalton Riviera Cancun, Hotels near Hideaway At Royalton Riviera Cancun, Hideaway At Royalton Riviera Cancun Rooms, Adults Only and Adult Friendly Resorts in Puerto Morelos, Hotels near Galeria Arte Zissimo arte contemporano, Hotels near (PCM) Playa Del Carmen Airport, We compared the lowest prices from 12 websites, We compared the lowest prices from 8 websites, We compared the lowest prices from 11 websites, We compared the lowest prices from 6 websites, We compared the lowest prices from 9 websites. Taxes and fees that are shown are estimates only. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. From the moment we set foot on the ground till the moment we left we were amazing. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Hideaway At Royalton Riviera Cancun: Royalton, Hideaway Diamond Club - See 6,522 traveller reviews, 6,736 candid photos, and great deals for Hideaway At Royalton Riviera Cancun … The property offers free parking. We sincerely hope we can have the pleasure of welcoming you back at our Resort once more.Luxury RegardsFrancisco JorgeGeneral Director. One of the friendliest and professional resorts ive visited. Entertainment day and night flows if you wish but theres quiet areas to go and be alone together if you wish. Just to give you a glimpse into the royalty treatment you get. Diamond Club is well worth it! Freddie the pools entertainment man made sure the music was playing and did aqua fitness everyday. We are sorry to read your comment and finding out that your stay with us was not up to your expectations. Royalton Riviera Cancun is consist of 3 distinct sections, all unique to our guests' needs and vacation styles. We had a butler service, Marco & Pablo who catered to all our needs. One of the friendliest and professional resorts ive visited. We were disappointed that we couldn't find chips and guac/salsa at any of the restaurants except for the buffet and tex mex. - See 6,531 traveller reviews, 6,748 candid photos, and great deals for Hideaway At Royalton Riviera Cancun at … Thank you for sharing your experience with us and I look forward to welcome you back in the near future.Luxury RegardsFrancisco Jorge General Director. The hotel really has it all from a lobster dinner on the sand beach with a show, to a tapanyaki restaurant with... A 5 star rating for a truly 5 star resort. The Bad: The hideaway should not be marketed as a separate adults-only resort. Diamond Club was worth it! We were part of the Diamond Club at the Hideaway which is 18+. Hideaway At Royalton Riviera Cancun: Diamond Club not worth it - See 6 478 traveller reviews, 6,695 candid photos, and great deals for Hideaway At Royalton Riviera Cancun at Tripadvisor. Both provided an amazing service taking any stress or strain from travelling, allowing us to fully take advantage of all the features the hotel had to offer while they busily sorted everything for us behind the scenes. PLEASE order the Taco Salad & Nachos. Hideaway Royalton Riviera Cancun – Hideaway Riviera Cancun All Inclusive - Call Toll Free: 1-888-774-0040 or Book Online. We'll extend your compliments to our staff and most particularly, to your butlers. Knowing you had a great time enjoying our hotel’s service and facilities gives us great joy. Choose from the Resort or Diamond Club sections or enjoy the ultimate luxury in our resort within a resort, the Hideaway at the Royalton Riviera Cancun. Kiddos splash park it's just a paradise for the kids and parents since everything they need its right there. Hoping to receive you again at Hideaway at Royalton. The Gellato snack restaurant it's good. Entertainment day and night flows if you wish but theres quiet areas to go and be alone together if you wish. If the hotel focused on being either family oriented or adults only, it would be able to deliver a 5* experience. Dear Duskleaf, Royalton Cancun Riviera would kindly like to thank you for taking the time in sharing the vacation experience you had with us. The tactics that these people use border on intimidating and lying was a huge part of their sales approach. It was my first time visiting Mexico with my boyfriend & another couple. Hideaway At Royalton Riviera Cancun: Diamond Club not worth it - See 6 478 traveller reviews, 6,695 candid photos, and great deals for Hideaway At Royalton Riviera Cancun at Tripadvisor. 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