You don’t need to contact us yourself. If you lose your boarding pass don’t worry, you can simply print them again. That is possible as well. We ask you to pay contactless or by card if possible. We are currently making the necessary preparations to adequately process the requests and ask you to be patient. This way we will be able to travel together safely and without worries.We do everything within our power to keep this information up to date, but we count on you to also seek information before your departure. You don’t need to contact us yourself. Monica Monica. Please note: you should take into account the fact that the suppliers’ terms and conditions may change at any time. The face mask must be replaced every four hours.Passengers who do not wear a face mask or refuse to wear one will be denied access to the aircraft or will be requested to leave the aircraft before the closing of the doors. Please take into account that you have to retain or upgrade your insurance products. "If you’re flying with TUI, online check-in opens 24 hours before your outbound flight (departing from the UK) and is available right up until three hours before take-off. You should take into account a processing time of approximately 6 weeks, due to the large number of requests. You can download our menu for your flight at https://www.tuifly.be/en/buyonboard-en. For destinations for which it is not possible to check in online, we ask you to sign the TUI fly COVID-19 statement online and to pick up your boarding pass at the check-in desk at the airport. The customers must wear a face mask (which they must bring themselves). Should something change in the flight you booked, you will be informed personally and in time. Do you prefer a cash refund? The insurance company will make a 75% refund of the cancellation costs. Have you not yet reserved a seat? More information can be found, We will in any case issue a voucher with a value equalling the price you paid for your trip. This page https://www.tuifly.be/en/corona-measures contains an updated overview of the destinations we offer. Certain conditions may apply at some destinations, e.g. In case you spend less than the amount of the voucher, you will retain the remainder of the voucher’s value. Members who are extremely knowledgeable about this destination and answer travellers’ questions frequently. Sign in. All the flight-inclusive holidays on this website are financially protected by the ATOL scheme. You can also find the most recently updated information in the frequently asked questions below. The issue date and the expiry date of the initially issued voucher remain applicable. ", https://www.tui.co.uk/destinations/info/preparing-to-travel. If you booked your flight via an independent travel agent, the value of your voucher will equal the amount TUI received from your travel agent for the flights booked. Alerts. Each passenger has the responsibility to ensure that he/she carries the required travel documents and is aware of the formalities for travel in Belgium and abroad. Each passenger has the responsibility to ensure that he/she carries the required travel documents and is aware of the formalities for travel in Belgium and abroad. If you need new ones when you get to the airport, you can ask for them at the TUI bag drop desk. We accept mobile boarding passes on flights from the majority of airports on our network. TUI fly is active in different countries. You should take into account a processing time of approximately 6 weeks, due to the large number of requests. Why don't you just print your outbound boarding passes during check in then print your inbound boarding pass before you return? We inform you about the necessary preparations as well as of the changes at the airport and during your flight. Passengers can check in on their mobile from 24 hours up until 45 minutes before your flight departure on most domestic flights and save their boarding pass to Passbook or Samsung Wallet. For destinations where checking in online is not possible, it is also mandatory to sign the TUI fly COVID-19 health statement online, and we request you to collect your boarding pass at the airport’s check-in desk. Managing your booking. The e-mail will contain all necessary information. € 1,34 per minute), They will gladly make the booking for you. 5. Inbox. If you have a cancellation insurance, you will in most cases not be able to cancel on account of the coronavirus. You can already enter the seat number. Babies and children under the age of 16 travelling with an adult, can be included in the form of the adult accompanying them. Of course we hope you will opt for an alternative flight. Annual policies cannot be cancelled. if they return to Belgium after a stay abroad of less than 48 hours. Note: our customary “TUI fly Shop & Café magazine” will temporarily not be available on board. In light of coronavirus, TUI and TUI fly have taken various measures. If you have a TUI All-Risk insurance and if you have booked at trip to an affected area, you are covered for 75% of the cancellation costs. What's with these screwy ticket prices? The Belgian FPS Foreign Affairs invites all Belgian citizens who are abroad to register on travellersonline to report their presence. We therefore advise you to consult their terms and conditions and the measures they have taken. Our partner Billo can’t wait to welcome your customers again on board their vehicles. Do you prefer a cash refund? If you have a TUI All-Risk insurance and if you have booked at trip to an affected area, you are covered for 75% of the cancellation costs. You are required to officially cancel your trip and file a damage claim. At Brussels Airport, extra baggage, for example, can only be paid for at check-in by debit or credit card. This means that the new date of departure can fall after this period of one year, as long as the booking is made at the latest one year after the issue date. If you're taking sports equipment with you, it can be booked from 90 days before your return flight. Sign in. Inbox. For more information, consult the website of the Belgian government (https://www.info-coronavirus.be/en/), the website of the Federal Public Service Foreign Affairs (https://diplomatie.belgium.be/en) or the embassy/consulate at your destination. Due to the measures taken at the different destinations, we have had to change or even cancel part of our flights for this summer. Simply enter the reference number in the box below. Just a moment while we perform our search... We do everything within our power to keep this information up to date, but we count on you to also seek information before your departure. as well as all other persons travelling to Belgium, except: if they will stay in Belgium less than 48 hours. It goes without saying that these flights are subject to possible changes resulting from government measures in your home country and abroad. We recommend you to first contact your airline to find out whether your flight can still take place, can be postponed or changed. You will receive the voucher by e-mail. The e-mail will contain all necessary information. You don’t need to contact us yourself.More information about the voucher can be found hereunder. This way, you are always aware of the most recent information. Web check-in speeds up your check-in process by offering you the option to check in & print your boarding pass directly from your computer. The original term of validity is indicated on your voucher. Contact your travel agent or call +32 (0) 2 717 86 61 to take out this insurance. Starting on the issue date, you have one year to book a new trip. That’s why we want to suggest an alternative flight from the TUI fly flight schedule. You have to state the means of transport you have used. You’ll also need to check in 24 hours before your return flight. After you received the voucher, you can submit a request for a refund via My TUI fly: Will your flight take place but do you prefer not to travel right now? Does this option interest you? To keep our fares as low as possible the tickets you buy are non-refundable. Trouvez des vols pour Rabat à partir de 21 €. We are closely monitoring the decisions taken by the authorities in the various holiday destinations and are strictly following the travel advice given on the website of the Ministry of Foreign Affairs. We therefore advise you to consult their terms and conditions. Hotels ; Things to do ; Restaurants ; Flights ; Holiday Rentals ; Package Holidays ; Cruises ; Car Hire ; Add a Place ; Travel Forum ; Airlines ; Best of 2020 ; Help Centre ; TUI boarding passes!! Hotels ; Things to do ; Restaurants ; Flights ; Holiday Homes ; Package Holidays ; Cruises ; Car Hire ; Travel Forum ; Airlines ; Best of 2020 ; Help Centre ; TUI boarding passes!! You have a year to book a new flight, which must not necessarily take place in that year. Unfortunately, it is temporarily not possible to purchase tax free products like cosmetics and perfumes. If you booked your flight in a TUI shop or on the TUI fly website, the value of the voucher equals the price you paid for your trip (including administrative expenses, extras and the cost for travel and cancellation insurance premiums, if any). https://www.tuifly.be/en/flightinfo-corona-measures, I’m at my destination and still have to return, Information about changing my booking/cancellation of my flight, Information about the TUI fly Corona voucher, Information about the TUI fly ‘MARK’ voucher, https://www.tuifly.be/en/legal/reiseformalitaten, https://pastel.diplomatie.gouv.fr/fildariane/dyn/public/login.html, https://registroviajeros.exteriores.gob.es/, http://www.service-public.ma/fr/web/guest/home, https://diplomatie.belgium.be/en/services/travelling_abroad/travel_advice_by_country, https://www.tuifly.be/en/travelling-corona-measures, https://www.tuifly.be/en/destinations-corona-measures, Information about the premium-rate number. The voucher is valid for one year and can be used for all available TUI fly flights. Our policy relating to hand baggage has changed. We should point out that all our passengers are responsible for their compliance with the health and admission requirements of the countries they travel to (including transit countries). Your file will be processed as soon as possible. Note: our offer and flight schedule may be subject to change. On the return flight, we use either an internet cafe or hotel internet (if available) to check-in. Did you book a transfer with HolidayTaxis at your destination, but your trip has been cancelled? When checking in, you are obliged to read and accept the TUI fly COVID-19 health statement. All you need is your booking reference or form of identification (e.g. Children traveling alone must fill in their own form. “ TUI fly is your booking reference or form of identification ( e.g you. 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